Allow access to the substrate
Existing finishes and belongings must be removed from the work area as agreed.
Before the project
Prepare for subfloor preparation.
A little planning helps the work start smoothly, keeps the site safer, and protects the finished result.
Preparation checklist
Five steps before we arrive.
Your final scheduling notes and proposal take priority; this guide helps you know what to expect.
Share known history
Tell us about leaks, movement, prior patches, adhesives, or recurring floor issues.
Expect scope refinement
Some conditions can only be measured accurately once the existing floor is removed.
Plan for drying time
Patches, levelers, primers, and moisture-related products require product-specific cure time.
Coordinate other trades
Structural, plumbing, or environmental work may need completion before flooring prep continues.
Before installation day
Simple site readiness.
Create a clear route
Keep entrances, hallways, stairs, elevators, and the path to every work area open.
Protect people and pets
Arrange a separate safe area away from tools, materials, dust, adhesives, and active work.
Confirm responsibilities
Know who handles furniture, appliances, plumbing, doors, trim, disposal, and other coordinated work.
Share access details
Provide parking, keys, codes, building rules, work hours, and the best day-of contact.
Questions before the work?
Let's clear them up early.
Every site is different. Contact our team if access, furniture, timing, moisture, or other conditions are unclear.
Plan the project